Privacy Policy

1. Introduction

Krong Thai Restaurant ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, place orders, or interact with our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms on our website or contact us directly.
• Order Information: Details of orders placed through our website or third-party delivery platforms, including food preferences and special instructions.
• Catering Inquiries: Event details, guest counts, budget, and dietary requirements submitted through our catering inquiry form.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and catering requests
• Respond to your inquiries, comments, or feedback
• Send order confirmations and updates
• Improve our website, menu, and customer experience
• Comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, processing orders, or conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

5. Third-Party Services

Our website may contain links to third-party services such as delivery platforms (UberEats, DoorDash, SkipTheDishes), social media, and Google Maps. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our website. You can disable cookies through your browser settings, though some features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Catering and order records are retained for a reasonable period for business and legal purposes.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights

Under applicable Canadian privacy legislation (including Quebec's Act Respecting the Protection of Personal Information in the Private Sector), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain uses of your information

10. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: